Museum Visit and Covid-19 Measures

Covid-19 measures in the museum

Visiting our museum is possible under the conditions specified by state and federal regulations. The safety of our visitors and our employees has priority. Please note that due to the current situation, only a limited number of visitors are allowed to be in the exhibitions at the same time.

Online registration (only in German) with your contact details is required before the visit. To register your visit via phone you can reach us Monday to Friday between 9 a.m. and 4 p.m at 030/467777 911. Public and bookable group visitis are possible again. It is compulsory to wear medical mouth and nose protection during your visit. 

All media content in the Tränenpalast can also be called up with a private smartphone using a QR code. You can use our audio guide with your smartphone. 

Please follow these rules to protect yourself and others:

  • It is compulsory to wear a medical face mask.
  • Please keep a minimum distance of 1.5 meters from other people. This also applies in the the entrance and exit areas, the foyer, by the information desk, in the exhibition, in the toilets and washrooms and in the museum shop.
  • Please keep to the defined paths.
  • Please minimize personal contact (also with the supervisors).
  • Also pay attention to the information boards on hygiene in the toilets.

We are looking forward to your visit!