Accessibility

You can reach the museum using public transport barrier-free. The entrance is flush with street level and has a mechanical swing door.

The tram stops “Augustusplatz” and “Wilhelm-Leuschner-Platz” as well as the city rapid railway (S-Bahn) stations “Markt” and “Wilhelm-Leuschner-Platz” are barrier-free. From there the route to the museum runs across the pedestrian zone and there are no steps.

There are no parking spaces reserved for the disabled in the immediate vicinity of the museum. You can use the “Augustusplatz” and “Marktgalerie” underground car parks. Both have lifts that take you up to the pedestrian zone.

Our permanent exhibition is on the 2nd floor, the special exhibitions and the events hall are on the 3rd floor. They can be reached by wheelchair and there are two lifts accessing them. There are some seats in the exhibitions (partly without backrests). The two seminar rooms on the 4th floor have doors with a width measuring 0.75 metres.

There is a toilet for visitors with disabilities on the 3rd floor. There are no toilets in the permanent exhibition section on the 2nd floor.

You can borrow wheelchairs, walking frames, walking sticks and portable stools from the Information Desks. Reading aids for exhibition texts that are positioned above wheelchair height can be obtained from the Information Desk in front of the permanent exhibition.

Guide dogs and assistance dogs are permitted inside the museum and the exhibitions.

Please feel free to take your medication with you into the exhibition.

The exhibitions are accessible to wheelchair users and there are two lifts accessing them. There are some seats in the exhibitions (partly without backrests). You can borrow wheelchairs, walking frames, walking sticks and portable stools from the Information Desks on the ground floor and in front of the permanent exhibition. Reading aids for exhibition texts that are positioned above wheelchair height can be obtained from the Information Desk in front of the permanent exhibition.

Guide dogs are allowed in the museum and the exhibitions. The captions in the exhibitions do not include Braille. Please register in advance for one of our guided visits for groups of visitors who are visually impaired, during which you can touch selected exhibits. Please contact our Visitor Services so that we can discuss the arrangements with you.

Please register in advance for one of our guided visits for groups of visitors with hearing difficulties. Please contact our Visitor Services so that we can discuss the arrangements with you.

Please register in advance for one of our guided visits for groups of visitors with learning difficulties. Please contact our Visitor Services so that we can discuss the arrangements with you.

We take into account the needs of participants with disabilities on our group guided visits. Please contact us in advance so that we can discuss the arrangements for your group.