Entrance to the museum and the exhibition is free of charge.
Tuesday-Friday: 9 a.m.–7 p.m.
Saturday & Sunday: 10 a.m.-6 p.m.
Whether it’s just you or a group of people who are visiting, we offer general guided visits to the Tränenpalast. Each tour of the exhibition will provide plenty of opportunities to ask questions, discuss the exhibits, and make suggestions. Our guides can support any special interests a group may have. The guided visits last approximately one hour and are free of charge.
We offer group guided visits in Arabic, Dutch, English, French, Italian, Polish and Spanish. Find out the details from our Visitor Services.