Welcome to the Tränenpalast! On this page you’ll find all the key information on barrier-free access to the museum and our exhibitions. We aspire to make visiting our exhibition as easy and pleasant as possible for all our guests. If you wish to book a group guided visit we’d be glad to hear a little about your group in advance to make certain we get everything right to make your visit enjoyable.
Mo-Fr: 9 a.m.–4 p.m.
Phone: +49 (0) 30 46 77 77 9-11
If you are using public transport, take the city rapid railway (S-Bahn lines S 1, 2, 25, 5, 7, 75) or the underground (U-Bahn, U6) to the stop “S+U Friedrichstrasse”. The station has lifts. The Tränenpalast is located directly adjacent to the station between the riverbank and Friedrichstrasse. Using the M1 or the no. 12 tram, again get off at the “Friedrichstrasse” stop for the Tränenpalast. There are no steps to get on or off the tram. The museum is about 300 metres from the tram stop.
In the Tränenpalast there are various exhibits that can be touched by hand. A list of them along with white gloves can be obtained from the Information Desk. Moreover, we provide a pick-up service from the “S+U Friedrichstrasse” city rapid train and underground station. Please inform us in advance if you wish to be picked up by contacting Visitor Services.