Entrance free of charge
Entrance to the museum and the exhibition is free of charge.
Opening hours
Tuesday-Friday: 9 a.m.–6 p.m.
Saturday & Sunday: 10 a.m.-6 p.m.
Special opening hours
Visitor Information
Visiting as a group
Exploring the exhibition together
Whether it’s just you or a group of people who are visiting, we offer general guided visits to the Tränenpalast. Each tour of the exhibition will provide plenty of opportunities to ask questions, discuss the exhibits, and make suggestions. Our guides can support any special interests a group may have. The guided visits last approximately one hour and are free of charge.
Foreign-language guided visits
We offer group guided visits in English, French, Italian, Spanish, Dutch, Polish, Russian, Cantonese and Mandarin. Please discuss the date, the size of the group and your needs with our Visitor Services at least six weeks in advance.
